Privacy Policy, SMS Terms & Conditions

Effective Date: June 13, 2026

Pinnacle Fingerprinting ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our mobile fingerprinting services.

We may collect personal information including:

• Name
• Mobile phone number
• Email address
• Appointment date, time, and service location
• Government-issued identification information required to perform fingerprinting services
• Any additional information you voluntarily provide when communicating with us

Your information is used solely to:

• Schedule, confirm, or reschedule appointments
• Send appointment reminders
• Respond to your questions and customer service requests
• Provide mobile fingerprinting services
• Meet legal and regulatory requirements

We do not sell or rent your personal information.

By providing your mobile phone number you consent to receive text messages from Pinnacle Biometrics LLC regarding your inquiries, account updates and other relevant information.  You agree to receive SMS communications from Pinnacle Biometrics LLC related to:

• Appointment scheduling
• Appointment confirmations
• Appointment reminders
• Appointment updates or changes
• Responses to your inquiries

Message frequency varies based on your interactions with us.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP.

For assistance, reply HELP or contact us using the information below.

Phone: 813-467-8428

Website: https://pinnacle-fingerprinting.com

Email: info@pinnacle-fingerprinting.com

Consent to receive text messages is not a condition of purchasing our services.

For details, see our Privacy Policy: https://pinnacle-fingerprinting.com/privacy-policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except service providers who assist us in delivering SMS communications.

We only disclose personal information when:

• Required by law;
• Necessary to perform fingerprinting services for authorized government agencies or requesting organizations; or
• Working with trusted service providers who assist us in operating our business and who are contractually obligated to protect your information.

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

You may contact us at any time to:

• Update your contact information
• Ask questions about our privacy practices
• Withdraw your consent to receive SMS communications

Please note that opting out of text messages may prevent us from sending appointment confirmations, reminders, or other service-related notifications.

Pinnacle Fingerprinting

Phone: 813-467-8428

Email: info@pinnacle-fingerprinting.com

If you have questions regarding this Privacy Policy or our SMS communications, please contact us using the information above.